Shipping policy

ESTIMATED DELIVERY TIME

We process orders on business days which are Monday through Friday, Mountain Standard Time, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

The Order Cut-Off Time: 6:00 PM (GMT-07:00)

Delivery time = Production time + Shipping time

  • Country: United States
  • Shipping methods: Economy
  • Processing time: 1~3 business days

  • Shipping time: 5~8 business days

  • Country: Rest of the World (including Canada, Australia, and the United Kingdom)
  • Shipping methods: Economy
  • Processing time: 1~3 business days

  • Shipping time: 8~12 business days

*Orders can be cancelled or modified within 24 hours after being placed

SHIPPING COSTS

United States

  • Order value below $69: Shipping charge $4.95
  • Order value over $69: Free of charge

 

Rest of the World (including Canada, Australia, and the United Kingdom)

  • Order value below US$69: Shipping charge US$6.95
  • Order value over US$69: Free of charge

TAX

  • No Hidden Taxes at Checkout: We do not collect any additional sales tax or Value Added Tax (VAT) at checkout. The price you see for the products plus the shipping fee is the final amount charged by our store.
  • Import Duties & Customs Fees: For all international orders (including Canada, Australia, and the United Kingdom), any potential import duties, taxes, or customs clearance fees assessed by your local government upon arrival are not included in our prices or shipping costs. These charges are determined by your country's customs office and are the sole responsibility of the buyer.

TRACKING

After ordering, you can track the order using the tracking number. Visit our Tracking page, where you can see the tracking system. Please contact us at support@mtbforge.com. We will inform you that your order has been shipped.

IN-TRANSPORT DAMAGE

If you find in-flight damage, please contact customer service. If the package was delivered without your presence, please contact us at support@mtbforge.com